EA_Illium
EA Staff (Retired)
10 months agoRe: DirectX function "GetDeviceRemovedReason" failed
Hey @LoCVeryThicc Thanks for reaching out to the community, When you have a sec give the following steps a shot:
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check if any background applications are stopping the EA app or your game.
If this continues share a DxDiag file with us!