Forum Discussion

Re: EA servers

Very annoying, I was on the 16th tee at -16 on the weekly pro tournament and got kicked out. Lost my tickets and score.  And my PS5 is directly connected to my wifi by lan cable.

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @Katybee_1313 

    can we give the following a try on PS5 to see if we can help with this?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Check for console updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database

    Cheers!

  • Aprilbeforemay's avatar
    Aprilbeforemay
    Rising Traveler
    2 years ago

    This happens everyday with myself also. It's an EA issue that they won't man-up and sort it out.

    The won't reimburse you you your lost coins either. 

    [CM - post edited to follow community guidelines]

  • Aprilbeforemay's avatar
    Aprilbeforemay
    Rising Traveler
    2 years ago

    Done this numerous times. It has nothing to do with anyone's set-up. It's an issue with EA servers.

    How can every single user worldwide cut off at the exact same time??? They all can't have issues with their systems. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @Aprilbeforemay 

    Thanks for the additional information, to confirm do you see this with PGA Tour or any EA game you attempt to play?

  • Aprilbeforemay's avatar
    Aprilbeforemay
    Rising Traveler
    2 years ago

    Just PGA Tour. I don't have any other EA games. But I have other games I play online and I have never once been disconnected. 

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