Re: PGA Steam Deluxe Edition - no early access missing pre-order items

Hi @Peleki28 To confirm did you purchase a digital copy via Amazon? 

If you are receiving an error when trying to redeem your pre-order or game code, please follow the steps in our Help Article: How to redeem your product and promo codes (Based on your platform)

If you continue running into an issue with redeeming the code please reach out to amazon support for further assistance. 

Thanks!

I purchased a physical copy and was sent the code through email. 

I have tried every troubleshooting option.

when i contacted Amazon, they tell me to contact EA. 

I am having the exact same problem. Ordered a physical copy (series X) from Amazon, got the game, code came in email, "This code wasn't found-try re-entering it".

Not the same issue but sorry to hear that, It's suck ! I know. Good luck on getting any help from "EA HELP" All I got was a bunch of emails from different "EA HELP reps" telling me not to worry, they were here to help, then after explaining my situation over and over, after about the third or fourth email, I got a one asking me to contact "EA HELP Live" with a link that sent me to a page that only allows email.

I then got a email telling me to contact Amazon, WOW !!!!  I thought to myself, mmmmmmm. Back to step one.

I am no longer going to be replying to these emails.

"EA HELP" IS A JOKE ...

That doesn't work either.