Restart Career option is not working!

I have played many career seasons (appx. 12) and reached the very end. When I try to start a new career season, I receive the following message:

“You’ve reached the end of this players career. If you want to keep playing career mode, this would be a great opportunity to create a new character and start the journey again!

Alternatively, you can restart your career with your current character.”

I have two options - ‘Create new golfer’ and ‘Restart Career’ button.

When I select ‘Restart Career’ it takes me back to the main menu and just brings up the same box again if I re-enter Career. So, the Restart Career button is not working!

You must be the first to complete your career. I'm sure EA will fix the restart issue. 

I wonder if you get to keep all of your attributes or have to start all over?

Thanks!

HI @e606b347a2a6265a Would it be possible to get a few more details?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

Cheers!

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug After many seasons, I have reached the end of my playing career, when the box appears it stats; “You’ve reached the end of this players career. If you want to keep playing career mode, this would be a great opportunity to create a new character and start the journey again! Alternatively, you can restart your career with your current character.” I think have two options - ‘Create Golfer’ and ‘Restart Career’. When I select ‘Restart Career’ it takes me back to the main menu and just brings up the same box again if I re-enter Career. Any ideas? Thanks!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? - Keep restarting each season - When you reach the end of your career, despite the option to restart on the same character, it doesn't work
What happens when the bug occurs? Every time
What do you expect to see? To restart the career using the same character.

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Hello!

After many seasons, I have reached the end of my playing career, when the box appears it stats;

“You’ve reached the end of this players career. If you want to keep playing career mode, this would be a great opportunity to create a new character and start the journey again!

Alternatively, you can restart your career with your current character.”

I think have two options - ‘Create Golfer’ and ‘Restart Career’.

When I select ‘Restart Career’ it takes me back to the main menu and just brings up the same box again if I re-enter Career. Any ideas?

Thanks!

@SteamDeckFanUK 

Not sure if the following will help but it certainly will not hurt anything.

Boot in Safe Mode and choose Option 5, Rebuild Database:

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Thanks.

Hi Barry,

I can confirm that I tried this and it did NOT fix the issue.

thank you

Hi @EA_Illium ,

below the required details:

Platform: PS5

PSN ID/Xbox GT: Antiantifa-BG

Region: Europe, Bulgaria

Are you getting an error message? No, when I select ‘Restart Career’ it takes me back to the main menu and just brings up the same box again if I re-enter Career. So, the Restart Career button is not working!

Date this issue started (is it still happening?)? First time I observed it on 25.07.2023

Is anything else happening? Nope, but the "Restart Career" button is not working

Please share any steps you've tried to far to resolve the issue: Restarting the game and the PS console

If possible, share a Screenshot or Clip... Screenshot attached!

I saw another post on Reddit where a user has reported the same issue. Please let me know if there is any progress on this as I'm unable to continue playing career mode.

HI @e606b347a2a6265a Would it be possible to get a bit more information?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!