Forum Discussion

abcg1Sa82P3487's avatar
abcg1Sa82P3487
Rising Newcomer
7 days ago

Road to the masters server connection issues

I bought the game. It keeps dropping connection to the server. I have to restart the game. And even then I only get 5-20 minutes before it drops again. Very frustrating. PS5

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hi there. Thanks for reaching out. Let's see if some connection troubleshooting helps. Please try the steps listed here. Also, if you're using a wireless connection, switching to a wire will most likely provide for a more stable connection.

  • abcg1Sa82P3487's avatar
    abcg1Sa82P3487
    Rising Newcomer
    5 days ago

    That link didn’t help just listed things that didn’t work. I have used a wire connection and it is still having the same issue…

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Thanks for trying. Were you previously wireless and switched to a wire and are still disconnecting? If so, make sure you power cycle your equipment with these steps after that change was made:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again