Settings not saving upon log on
Everytime I log on, I have to accept two agreements, turn off the tips, confirm my golfer etc. It's like am logging in for the first time every time. Is this happening with anyone else? Anyone know h...
Forum Discussion
No security beyond Windows 11 native and I have not configured any folder level security for my Steam repository.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @thewick78 Thanks for the update, Could we try to temporarily disable UAC controls and then test if this continues?
I checked UAC settings and it is already disabled. One other note I will add is that I was originally getting system kernel power critical crashes due to the default resolution setting and I was able to resolve that by changing to 1080p. I’m not sure if that could have caused something with the crash earlier that is now causing this behavior?
- EA_Illium
Hey @thewick78 apologies for the delay, Were you getting a specific error with that crash? Also, would it be possible to get a DxDiag?
I've attached the DxDiag.txt output as you've requested and also the System Critical Error log that was occurring and forcing critical system shutdown/restart when the graphics were defaulting to higher than 1080p settings.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/15/2023 10:37:41 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),🏈
User: SYSTEM
Computer: DESKTOP-N662808
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-04-16T05:37:41.1268405Z" />
<EventRecordID>2562</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-N662808</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsT🤭n">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
</EventData>
</Event>
