I have this issue with Jedi Survivor - the game crashing seems to trigger a new count even though it's the same computer and the same hardware. Waiting 24 hours is not a solution, it's a workaround to the problem that your software is not doing it's job properly and incorrectly counting the number of installations!
Can you please update with how this can be reset, when a fix will be forthcoming, or how you will be compensating your customers for arbitrarily removing access to paid-for software for 24 hours - do I get a 24 hour credit back on my Play subscription for example?