@packattack04082 wrote:
@Katybee_1313This might be the only way to get the attention of EA. If someone loses a significant amount of real money, maybe they'll finally either fix the issue or put a hold on tournaments until they fix it. I'm sick of waiting for them to address this.
This will unlikely get their attention if the customer service rep is outsourced. When I made that complaint for the UFC 5 VC issue, I kept getting put to other reps instead until they said it was a Gamestop problem.
If you actually get a response from a representative from California, you might be able to get their attention. I had an issue after purchasing the Valentina Shevchenko emote from the UFC 5 store. In this case, an EA rep from California responded and quickly fixed the issue. Since that point, all items purchased from the UFC store became readily available.
This is a luck of the draw depending who responds to your issue.