Solved
Cannot Access Old Account Progress
My old account was progressed through nearly the whole game at the time, I had a couple premium plants such as the ghost pepper and I have seemed to lost this account. When I try to sign into the acc...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@Jigroid I would recommend reaching out to our support to see if they can assist with recovering progress, through your current device go to the setting options > then help this should take you to our help site where you can create a case to reach out to support.
How?i have the same problem
If you signed up to EA's email registration scheme prior to this happening you can use that to recover your lost account, they will send a unique code to your email address. (5 minutes).
If you didn't but have your player id number saved then you can contact EA help center by tapping on HELP at the bottom of this page and making a missing content report. (Up to two days).
- I have the same problem and I did sign up with EA's email registration. However, when I signed in today, it seems that my account has been wiped of all progress (tried uninstalling and reinstalling as well).
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