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BomBeeQ's avatar
BomBeeQ
3 years ago
Solved

Cannot claim completed event tasks

I completed my weekly tasks today and when I went ahead to claim them, my game suddenly crashes. Is there a way to fix this? I don't want to lose the mints and gems I worked so hard since they're a b...
  • BomBeeQ's avatar
    BomBeeQ
    3 years ago

    I'm using my iPhone SE iOS Version 16.3.1 to play. Fortunately, I didn't have to delete the game and sign back in. I just waited for couple days and today when I click the "Claim All" button, I was able to gather both my rewards.

    Guess this solves my problem to wait patiently for about 2 weeks until the rewards are working again. I appreciate the help from both @katexyz123 and @EA_Cath . This was almost nerve wrecking to miss those rewards but in the end, it takes time to get it working again! 😃

EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
3 years ago
Hi @BomBeeQ , did this happen after the last game update?
  • BomBeeQ's avatar
    BomBeeQ
    3 years ago

    I believe so, @EA_Cath . According to the App Store, it was updated 5 days ago (as of today), which is on March 18 (Saturday). This makes sense because the unclaimed event tasks were in the duration of the Peashooter Boosterama and the Wild West Wipeout epic quest (I'm sure that's still ongoing until the end of following week).

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