Forum Discussion

4 years ago

can't buy anything after restore purchases

When I click the "store" button, there is a "error" after "restore purchases", which means I can't buy anything. I think that it is linked to my purchase history, that make my profile can't buy new b...

EA_Illium

EA Staff (Retired)

4 years ago

@OSile7 Thank you for trying those steps, I would be happy to share the feedback you have with the team. For now to try to get around this can you see if using a different network has any effect?

Also to confirm is there a recent purchase that has not completed right before this happened?

Sataneev

4 years ago

@EA_Illium

Hi!

I have a similar problem!
I followed all the recommended steps to clear cache, change internet connection, etc. As always, nothing helped!
Before that, I had an error like OSile7, now something new has appeared.