Forum Discussion
9 Replies
As far as i know the only reason for having trouble with the email registration system is that when using Autofil you get a blank space after the email address that must be removed.
If you registered your account then you must use the email address you registered your account with.
@MAGICDAVESHROOMI just went on the game and double checked that there was no extra spaces or any errors in the email name but I always get the error message: Registration Error. Failed to register. Please try again later. I have tried uninstalling and reinstalling the game but there has been no success.
- EA_Illium4 years ago
EA Staff (Retired)
@Del3tus To confirm are you trying to access your progress on a new device? @EA_IlliumYes this is a new device. I have tried everyday but it always comes up with the same error. It confuses me why this email doesn't work at all.
- EA_Illium4 years ago
EA Staff (Retired)
@Del3tus Can you share a screenshot of the error your getting? - EA_Illium4 years ago
EA Staff (Retired)
@Del3tus Wanted to see if you were able to find a workaround for this issue? @EA_IlliumI was off my devices for a few days. But the image which should be attached to this reply shows the error message. I have not been able to resolve the issue yet.
- EA_Illium4 years ago
EA Staff (Retired)
@Del3tus Thanks for this, to confirm what is the current device and OS version you're using and if possible do you remember this info on the old device that worked? @EA_IlliumFor the second device I am unsure of the OS version but it was an apple device. The device which I am trying to connect my PVZ 2 account to is an android phone and it is andoird version 11.