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Del3tus's avatar
4 years ago

Can't link Pvz 2 account via email due to hotmail domain.

When trying to link my pvz2 account I am unable to do so because of the email having a hotmail domain. I tried with Gmail domains but it worked but with hotmail domains it doesn't work. Problem is I cannot access my other device. I know the email but it won't work. Can you help, thanks.

9 Replies

  • @Del3tus 

    As far as i know the only reason for having trouble with the email registration system is that when using Autofil you get a blank space after the email address that must be removed.

    If you registered your account then you must use the email address you registered your account with.

  • Del3tus's avatar
    Del3tus
    4 years ago

    @MAGICDAVESHROOMI just went on the game and double checked that there was no extra spaces or any errors in the email name but I always get the error message: Registration Error. Failed to register. Please try again later. I have tried uninstalling and reinstalling the game but there has been no success.

  • Del3tus's avatar
    Del3tus
    4 years ago

    @EA_IlliumYes this is a new device. I have tried everyday but it always comes up with the same error. It confuses me why this email doesn't work at all.

  • Del3tus's avatar
    Del3tus
    4 years ago

    @EA_IlliumI was off my devices for a few days. But the image which should be attached to this reply shows the error message. I have not been able to resolve the issue yet.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @Del3tus Thanks for this, to confirm what is the current device and OS version you're using and if possible do you remember this info on the old device that worked?
  • Del3tus's avatar
    Del3tus
    4 years ago

    @EA_IlliumFor the second device I am unsure of the OS version but it was an apple device. The device which I am trying to connect my PVZ 2 account to is an android phone and it is andoird version 11.

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