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kenny5277's avatar
kenny5277
3 years ago
Solved

Can't transfer game to my new Android phone

I can't seem to get my progress transferred to my new phone. The game is still active on the old phone so I know it's still there. I registered my email address and did a force sync.  On the new pho...
  • kenny5277's avatar
    kenny5277
    3 years ago

    Problem solved! (somehow 🤔 ). I'm guessing it just needed a few hours, since I didn't really do anything in particular to solve it. 

eieio_31310's avatar
eieio_31310
Hero
3 years ago

Did you type in the email address manually or did you just copy and paste?  I ask because the cut and paste method sometimes cause the system to add a space after the email address and this could have caused it to be invalid.

kenny5277's avatar
kenny5277
3 years ago

Old phone: pretty sure I typed it manually (but it's possible it was suggested text that I just tapped). 

New phone: definitely typed manually. 

I don't see where I could even check that though. 

Also, I reinstalled it on the new phone, but I don't even see now how to associate it with my email address or google account. 

  • kenny5277's avatar
    kenny5277
    3 years ago

    Can anyone tell me what happens if I register my email on the new phone? Is there a risk that my progress would be deleted?

    • kenny5277's avatar
      kenny5277
      3 years ago

      Problem solved! (somehow 🤔 ). I'm guessing it just needed a few hours, since I didn't really do anything in particular to solve it. 

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