Forum Discussion

bokogogo's avatar
bokogogo
Seasoned Traveler
11 days ago

Crashing out in many activities

Since the last update, I’m getting constant crashes in Arena, piñata party, and the world - with rented plants.  If I can play a game, it crashes after I win - and I get no prize.  Arena won’t even open any more.  Instant crash.    

Im on a 6th Gen Ipad with the latest iOS.

 Is my device too old to play PvZ2 now? 

Or could it be a software glitch?  I’ve been playing the same game profile for years.  Just trying to keep it up in my spare time.  

Not much point in opening the game to endless glitches.  

7 Replies

  • Keahilani's avatar
    Keahilani
    New Adventurer
    3 days ago

    Just like the last time this happened 2 years ago, they have put out an update that makes the game highly unstable. It crashes near constantly and most of the features of the game are inaccessible as a result for many players on many devices.  All the constant crashing I had 2 years caused my account to be wiped a couple times and it needed recovered from backups by support.  Makes me wary of even touching the game now because I don't want to go through that again.

  • bokogogo's avatar
    bokogogo
    Seasoned Traveler
    3 days ago

    I have written 2 bug reports.

    The song is gone for crashing while playing game should now be crashes when opening game.  I was at least able to do a little bit of the tombtsstic game… but now, it’s totally pointless.  

  • redbenz72's avatar
    redbenz72
    Seasoned Newcomer
    9 days ago

    Typing “IOS “instead of apple Ipad did the trick for me!

  • kittybiscuitlb's avatar
    kittybiscuitlb
    Seasoned Rookie
    10 days ago

    How do you write a bug report? My mum has the same issue and I want to resolve it for her.

  • bokogogo's avatar
    bokogogo
    Seasoned Traveler
    10 days ago

    as someone else had suggested, I tried to write a bug report. However, the bug report form is also glitched.

    It demands that you input the device the game is played on… Which is sensible.

    However, the keyword search is broken for that field. So despite typing in.” Apple iPad.” it would not accept that as an answer. For what to properly in input.

    But maybe if the rest of you can make that work maybe we can get some attention to our problem

  • redbenz72's avatar
    redbenz72
    Seasoned Newcomer
    11 days ago

    I’m having the same issue. On my old android phone  it works fine. Please fix it!

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