Forum Discussion
MAGICDAVESHROOM
5 years agoLegend
Livechat is only available for pc versions of EA games.
If you registered your email address you could try tapping the cloud icon and trying a force sync and if that doesn't work try getting a code from the email registration scheme in case your missing content is still on their backup servers.
We think EA HELP is an Indian call center and has been struck by the current global pandemic, they are normally pretty good with missing content cases but they have also reduced their hours so all you can do is resubmit your missing content report and try keeping it short, to the point and polite.