Game Crashes

Exactly! You use up your gauntlets and you crash and don't get points!

Thank you so much!

@t2Noy   Thank you for the detailed explanation of the problem you have experienced.  Turning off WiFi (and internet data) not only stops the communication link to the server to update the progress but also stops the forced ads.  I have had experience of issues with my very old iPhone (5s) and since the 10.x update whenever I get a forced ads the App halted and the only way for me to bring it back to normal operation is to terminate and re-start the App.  

My suspicion is on the badly patched ads which might have interfered with the server data update and causes the unexpected crash,  EA should have made PopCap to do more play-tests to maintain program integrity before releasing new changes to players.

Thank you for sharing your experience. I wonder now if this problem is platform or device specific? Going through so many post, it seems not everyone is having this problem. What should we do then? I hope EA comes up with a solution ASAP. It is becoming obnoxious. Well, yes i can't let go - got myself addicted to this game, what a pity. LOL!!! 

All

If it is not too much trouble, could you give us the following details of you gaming device please?

1.  Name of manufacture

2.  Model number

3.  OS version installed

4.  Free storage memory available

I ask for these details because I have been using a number of iPhones with different versions of IOS and they all seemed to work ok except my oldest iPone 5s which no longer able to handle the ads since 10.0.x update but even then Arena and Penny's quests are still running without crashing.

Hi!

I'm t2Noy from Philippines.

My gaming device.

Manufacturer: Lenovo

Model: Chromebook C340-11, Mfg Date July 2019

OS: Chrome OS

CPU: Intel Celeron N4000, 2.6GHz

Memory: 4GB

Storage: 64 GB

Though my device is not so old I sometimes feel it is not so competitive, Browsing through some game apps i get messages like "your device is not compatible". What a shame. Maybe the issue with game crashes is compatibility. Even though, EA must create programs to cater to millions of users of varying platforms. Right?

I've been having the same problem. I uninstalled then reinstalled the app. I got my data back but my purchases, unlocked items, and coins were gone. I've linked it to Google, I've put in my ID, I've registered my email etc. It's frustrating to have lost so much.

I am using a Samsung s22 phone with all current OS and updates and over 50gb of free space.  It shouldn't be a device thing.  My pvz game was playing just fine on this device until about the beginning of the year.  Now it is frequent game crashes all over the game for me.  The game will crash during levels, during Penny, during arena, in zen garden, at the store... everything.  Especially with the ads, but is not limited to that.  Game will crash mid level with no forced ads.