What happend of this ?
Why the gems become negative?
Please help solve the problem
Could you please either click the HELP CENTER link at the bottom of this page or the link I provided in red text below for further assistance.
https://help.ea.com/en/popcap/plants-vs-zombies-2/
@Samsung_Tab_III is correct that you should not post your player ID in the open forum. you may also need to ask the advisor to have your player ID changed at the same time.
Did you used to have many coins, gems and mints?
It looks like you have been affected with the resource doubling bug and your game data is now sadly corrupted. You will need to make a note of your player ID and contact the HELP CENTER (link is at the bottom of this page) for further assistance.
This is my ID
Please help to solve
Could you please either click the HELP CENTER link at the bottom of this page or the link I provided in red text below for further assistance.
https://help.ea.com/en/popcap/plants-vs-zombies-2/
@Samsung_Tab_III is correct that you should not post your player ID in the open forum. you may also need to ask the advisor to have your player ID changed at the same time.
I'm currently facing the same problem. Yesterday I had a couple billion resources. Today they're all negative. You should remove that picture of your account on the community before it gets hacked. You can send your account picture to EA in a feedback form for missing content in the game. You're more likely to get your problem fixed that way.
@eieio_31310 wrote:Did you used to have many coins, gems and mints?
It looks like you have been affected with the resource doubling bug and your game data is now sadly corrupted. You will need to make a note of your player ID and contact the HELP CENTER (link is at the bottom of this page) for further assistance.
Yep, Only way to get it fixed now 👍
EA Help Link: https://help.ea.com/en/popcap/plants-vs-zombies-2/
If you fill out a report make sure to mark it as "Missing Content". Don't report it as bug, it must be for missing content.
@supremeomniking wrote:
@FantastiXxPVZi have the same problem i used to have thousand gems and just a little over 1million gold coins everything get doubled over and over until it became negative please help me out
You have to talk to an account specialist.
EA Help Link: https://help.ea.com/en/popcap/plants-vs-zombies-2/
Fill out a report make sure to mark it as "Missing Content". Don't report it as bug, it must be for missing content.
Have Screen Shots of you Player ID and of your current resources. They'll ask for it.
