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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Help- u aren't getting my email info u requested!

Tried to respond to EA by email as requested for phone serial numbers and new iPad serial numbers and game id from original game. EA is not getting my email responses, all I get are fail to deliver n...
  • EA_Darko's avatar
    EA_Darko
    8 years ago

    @judygrim708 Are you attempting to reply to a noreply email address? Did you receive an email from an EA adviser? 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 years ago

@judygrim708 Are you attempting to reply to a noreply email address? Did you receive an email from an EA adviser? 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    That was all they sent me about transferring data to a new device, they said send screen shots of data and the emails were undeliverable. Very frustrating!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Yes, that was all I could do?

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      8 years ago

      @judygrim708 I checked your account and can see that there are a number of emails from you. The best thing to do is wait to get a reply from one of our advisers. 

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