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2 Replies
You keep on being redirected here because it's cheaper than paying support staff.
I'm in the UK and my options are a beta version of livechat (probably an ai) or contacting them by email.
Some options won't get a response, such as reporting bugs.
Sadly, PVZ2 isn't as profitable as it used to be and EA has probably cut back on support staff and training.
You have just reminded me that EA still owes me 300 seeds, and i will have to fill out another complaint.
- EA_Cath11 months ago
Community Manager
Hey @dling1911 , depending on your problem we might be able to help here. If you're having technical issues or bugs with the game, let us know!
For missing content or account issues there isn't much we can do from the forums, you would need to contact EA Help. Also including @MAGICDAVESHROOM , going through this link usually gives out the chat option straight away: Contact EA Help
I'm sorry advisors weren't able to help you @MAGICDAVESHROOM ☹️ They are real advisors on the live chat by the way, but we have an automatic translation tool that sometimes try to translate English to English for some reason and it can happen that some sentences don't make a lot of sense...
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