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puppysuicide101's avatar
5 years ago

Hey can some PvZ 2 dev help me?

Hey I was trying to contact ea support, but the website sent me here. Idk if the devs check this message board or not, but I thought it was worth a shot. So basically what happened to me was that I was playing the current oltamato, blastberry vine, and pyro vine pennies pursuit and I was on the hardest difficulty of level 10, and because the level was naturally hard I had to use some power ups to power through it 😛 . And I had only two gargantuans To take out before I completed the level when I ran out of coins, so because they were so close to my house I had to watch an ad for the free coins, so that I could get more power ups to finish the level, and I guess I had watched all the ads for the day because after a had watched a few ads the button that allowed me to watch ads disappeared. So because I was so close to finishing the level, I just thought what the heck and decided to buy coins with irl money. And because I just got a new phone (my old one broke) I didn’t have my billing set up yet. So I went into the settings and set up my billing to buy the coins. When I returned to the game the coins weren’t into my account yet, the purchase button under the coins just had the “pending” symbol under them, but I did notice something. The option to watch an ad for coins was back, so because the payment was taking so long to go thro I decided just to watch an ad to get the coins instead. Bad idea :/. Instead of loading up an ad the whole screen on my device just went blank. I waited and waited for the ad to load, but it never did. So I was forced to close the app. When I logged back into the app I was kicked out of the level :/ . I was so close to beating it! And also when I returned to the app, the coin purchase just then decided to go thro. So I was wondering if maybe some dev could please replenish the 14k coins I used on the level or maybe even just add the 15 blast berry vine seed packets that I would’ve gotten? I know it’s a lot to ask for because my problem is so small, but I just can’t help but feel kinda robbed ATM. :/ Thank u for your time! (Sorry if this seemed petty)

2 Replies

  • @puppysuicide101Well....for a start, no devs are here. What you need is the help centre... go down to the bottom of the page, find the HELP CENTER, follow the instructions and explain what happen. I am not really sure whether you can actually get the stuff back as i mean you spent all those coins on your accord. Normally they return the stuff if you actually lost it. You can easily earn back 14k by watching ads, especially if you have unlimited ads. 

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    5 years ago

    @puppysuicide101 

    Ads aren't always available, sometimes the ad bucket is empty and has to be refilled so you have to wait.

    If you're on android i believe you can get a refund within 2 hours through the playstore if you want your money back.

    You can also do Google opinion rewards surveys for play credit to avoid spending actual money, not a huge amount but they don't take long and they add up to 2 or 3 premium plants per year.

    I have been playing a long time and tell you now you're going to need a lot of coins, if you google 'pvz2 favourite plant' there is a chart showing the costs in seeds and coins for each level and some of those upgrades can cost up to 100,000 coins and that's before you start upgrading through mastery.

    I suggest you build yourself up a stash of coins and gems and only upgrade the plants you use instead of useless ones like em peach.

    Penny's pursuit is a good way of getting extra coins but don't get greedy because extra perks and security gourds can eat through gems at an alarming rate.

    If you are having trouble killing zomboss you can always ask for help.

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