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akbc8637osbl's avatar
akbc8637osbl
Newcomer
7 months ago

How to get support for new device

Got a new android device. Downloaded game from same play account and no history is there. I can find my ID, but not able to find anywhere on the website to contact support to recover it on the new account. None of the articles are helpful. 

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey akbc8637osbl​ , you should be able to get in touch with an advisor using this link: Contact EA Help Ignore the contact options that are pre-selected, you'll be able to explain your issue anyway.

    Good luck!

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