Forum Discussion

Newcomer

7 months ago

How to get support for new device

Got a new android device. Downloaded game from same play account and no history is there. I can find my ID, but not able to find anywhere on the website to contact support to recover it on the new account. None of the articles are helpful.

1 Reply

EA_Cath
Community Manager
7 months ago
Hey akbc8637osbl , you should be able to get in touch with an advisor using this link: Contact EA Help Ignore the contact options that are pre-selected, you'll be able to explain your issue anyway.

Good luck!