I lost all my progress on pvz2
I need help, I recently lost all my progress on my pvz2 profile, i had a lot of plants, finished all worlds, and had some arena plants. Recently there was an update, it asked me to update pvz2 when...
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Well, thats sad, i don't know if it's worth making a fresh start. But i am interested in how they recover an account, because there are some games, that if you give enaugh information about the lost account, they could find it, even if its a guest account. I know EA has its own way of **managing stuff** so how does it work?
My guess is all player's game save progress are stored both on the server and possibly on a backup server for protection.
When a player delete the game on the local gaming device, the game save progress of that account still remain on the server, EA has provided a self recovering service for the player, this is by registering an email address to tie to the account, this also enabling player to install the game on a different device and even with a different operating platform.
Sometimes unexpected errors occur (either by man made or by the computer) and the recovering failed, the Help Center staff can assist to recover the data manually but this is a time consuming process. For this to be possible, one critical information is the player ID for that account, without this, it would like looking for a needle in haystack, I think there might be other unique details from an individual account can be given to narrow down the search, so yes, it still can be done without the player ID but I am not sure how you can persuade an advisor to spend a few days or even weeks to go through all the inactive accounts to pick out the one which is belonging to you.
Cool, thanks anyways.