I want to recover my progress, how do I do it?thank you
I don't speak English. Please forgive me if there are any grammatical mistakes. Due to the operation error, the progress of the game was forcibly covered. Now all the plants, gold coins and diamonds are gone, and the progress of ten years. How to restore the progress of the game? Thank you very much!
If you have registered your email address with the PVZ2 App and received some gems for reward in the past, you could try re-installing the game and do the email register again and see if there is an option to recover your old account.
If not or the above methode failed, you will need to contact the Help Center either by following the link at the bottom of this page or my link below for assistance.
Please note, you will need to communicate in English and provide your original player ID so the advisor can help to restore your old account.
https://help.ea.com/en/solutions/?product=plants-vs-zombies-2&topic=restore-lost-progress
