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xwing456's avatar
xwing456
Newcomer
1 day ago

Lost account recovery request

I lost my account , I just remember that I had two users in that account and I have purchase proofs in my purchase history on my iPad and I tried contacting ea support but they haven’t answered me yet

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey xwing456​ , this article can give you a few steps to recover your progress: Restore lost mobile game progress

    If that doesn't help, you will need to get in touch with our live support since there's not much we can do on forums regarding lost accounts. If you can, try to get the Live Chat option instead of the email, it should get faster.

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