Lost all progress and money even with syncing services on google
Hello, this is the first time I have ever used the forums to ask a question. Normally I do not have a problem playing Plants Vs. Zombies 2, but this time I have one and I haven't been able to solve it in the past few days.
I made the decision to buy plants from the game, which here is a list I spent my actual money on: Frost Snapdragon, Power Lily, Snow Pea, Hypno Shroom, Torchwood, Imitater, Electric Blueberry, Jack O Lantern, Escape Root, Bombegranate, Apple Mortar, Witch Hazel, Peanut, and Ghost Pepper (Ghost Pepper, Jack o Lantern, and Witch Hazel were bought in a bundle). I have had Plants vs. Zombies 2 for months now, but because of storage issues I needed to uninstall it. However, months later I was able to finally re-download it and when I connected to my Google account I could not restore my progress or my purchases. I lost my progress, but not even my purchases were restored!
Please note that I don't really have much money to buy all of these plants again. I don't even know if the player id will be the same compared to the one I had before it, but it went under the name "ThatWeirdOne." If needed to, I will provide the current player Id I have. If I cannot restore my purchases I will request to have a refund of all of this. Thank you! 🙂