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Go to the loading screen and tap the cloud icon and try the force sync, if that doesn't work then if you signed up to EA's email registration service they can send a code to your email address to restore your account.
Finally if you have your player i.d. number tap HELP CENTER at the bottom of this page and make out a missing content report and they can restore your account from their backup servers.
thanks. how do i get the code? i think i signed up for the email service. Do you have an email address for them?
- MAGICDAVESHROOM5 years agoLegend
Tap the cloud then the register email button and you should be able to put in the email address you used when registering.
Make sure there isn't a blank space after your email or it won't work.
They should send you a code within minutes.
- 5 years ago@MAGICDAVESHROOM i did that before but still nothing. i had to uninstall the game then reinstall but got nothing.
- 5 years ago@MAGICDAVESHROOM ok have the code but where do i input it in the game? cant see an option to do so anywhere.
- MAGICDAVESHROOM5 years agoLegend
You entered your email address and pressed confirm (hidden by keyboard) and this should have popped up. (Cropped to hide my email).
That's where you put your code.
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