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kcgallum's avatar
kcgallum
5 years ago

lost all progress plants vs zombies 2

Hello I had plants vs zombies 2 on my phone but had to do a factory reset and have all lost all of my world progress and all of my plants some of which i bought and all my mints. I had the game linked to my google account [edit: email address removed] but after reinstall the game reset everything and I no longer have all my plants. Can anything be done to recover all of my progress?

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  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    5 years ago

    @kcgallum 

    Go to the loading screen and tap the cloud icon and try the force sync, if that doesn't work then if you signed up to EA's email registration service they can send a code to your email address to restore your account. 

    Finally if you have your player i.d. number tap HELP CENTER at the bottom of this page and make out a missing content report and they can restore your account from their backup servers.

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