EA Staff (Retired)Hey @seminenkat
Hopefully the Popcap team will get back to you as soon as possible.
Unfortunately lost progress isn't something that we can assist with on the forums.
- Andy -
I've the same problem, after I clear the Jurassic world (16/16) 2days ago, all of sudden I lost all my progress & plants including those bought with real money & the Halloween plants which is no longer available now. I can log in to google+, all my achievements still there, just all my coins/gems/progress lost.
I've back-up the game data a week ago using titanium backup, i can restore the data, but whenever I have internet connection, it automatically connect to google & replace my data with the 1 on google+ (which is 0 progress), thus losing my progress again. so is there any way to erase the progress saved on google+? I don't really give much hope on recovering my lost progress from EA team, I just hope that I can replace my google+ progress with my backup data.
OK few days ago I decided to start over this game,cos I really like it. And quess what? yesterday morning, when I start the game, WTF my progress lost again??!! Seriously, I lost my progress, twice in a month? I really like this game, but can u guys going to fix this? I dont what to spend hours on it and, when I wake up the other morning, all my progress gone, AGAIN
Did you ever manage to solve your problem? I am having this issue now. Years of playing this game and the stuff I have collected. All gone down the drain.
