Lost My Account
I lost my account, I am unable to recover it due to the fact that when I follow the steps to find my account it isn’t there. I Don’t know my ID, the only proof I have that I did in fact have access ...
Forum Discussion
@MAGICDAVESHROOM Email registration scheme? What’s that?? I mean I have a few screeenshots of levels that I played, but my old phone died for some reason and I got it to my new phone but I dont know how I lost the account. However I did purchase many plants on PVZ2 as well as purchased gems.
The email registration scheme was introduced a few years back after an update went spectacularly wrong worldwide.
You tapped on the cloud on the loading screen, registered your email address and should your account disappear then you can get a unique code sent to your registered email address that would restore your account from their backup servers, takes a few minutes.
Those players that signed up for it were given 100 gems.
This takes the pressure off the help center.
See I did that once before. Earlier this year, and all of a sudden, I do it again I don’t see my main account. Just two other accounts I don’t know how they came to be.
You old account has disappeared and the game offers you a choice between either your old account and a new account or two new accounts, the new accounts all have new player id numbers and just contain 4 starting plants and no resources.
This happens on a regular basis, somebody's account will simply disappear for no apparent reason.
That is completely insane. So my account is essentially gone?
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