Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Lost my progress after changing my mobile device

I have changed my mobile device because the old one was stolen ☹️

Unluckly, when I reinstalled everything in my new mobile device, the PvZ 2 didn't sychronize and I lost all the plants I had previously purchased (with real money) and all the progress. How can I get them back?

Note: I have logged in with google account, but I don't remember to have done such thing in the old mobile device.

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yeah! I had a little bit of reading and already wrote a ticket :D

    Thank you anyway for your help! :>

  • Anonymous's avatar
    Anonymous
    10 years ago

    I'm sure you did. but have you tried going into the game settings and try tapping restore purchase cuz with the same google id on your PvsZ2 it should restore those purchased with real money only the question is if it will restore your overall game progress cuz if its not, the link for customer service "probably" can help you with your game progress...

About Plants vs. Zombies™ 2

Discuss your experience with Plants vs Zombies 2 on our community forum.5,818 PostsLatest Activity: 6 minutes ago