Lost progress after changing phone
Hello EA Support,
I lost my old Plants vs. Zombies 2 progress after changing my phone.
I have used the same Google account and EA account, but both identities now show a new game with only 2 plan...
Forum Discussion
EA_mplsnow
Community Manager
Community ManagerHey 992zv54criif,
While we aren't able to directly look into your account here on the forums, if you have previously linked your account to Google Play, it might be worth running through these steps to restore lost mobile game progress to see if you can restore your progress.
If not, please connect with our live support team for further assistance. From there, an advisor should be able to investigate the account with you and see if the progress and content can be recovered. Thanks!
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