Forum Discussion

4 years ago

Solved

Lost resources!!!

I opened the game today and shocked to see that most of my resources were gone - gems, coins, gauntlets even sprouts. All the numbers went down!!!!

MAGICDAVESHROOM
4 years ago
@Lambsy65
@Mialoura18
Go here; http://help.ea.com/en/
And make out a missing content case, you will have to provide them with your player id number and your previous content levels if you can remember them.

Perfume-shroom9

4 years ago

@Lambsy65 At least you didn't lost your entire profile....which is what some of us have........resources can be earned again but the entire profile means all the plants and seeds are lost...

Lambsy65

Seasoned Ace

4 years ago

@Perfume-shroom92 Let know how you get on, it’s awful, I know how it felt when it happened to me

Perfume-shroom9
4 years ago
@Lambsy65 We will see....this seems like a widespread problem now..... eeeksss.....
eieio_31310
Hero
4 years ago
I have opened a case with the HELP CENTER.
I have just realised 7 of my 11 profiles were gone. 4 remaining profiles all have missing in game resources, gems, coins, gauntlets, mints and Penny's fuels etc... are all reduced to next to nothing.
Lambsy65
Seasoned Ace
4 years ago
@eieio_31310 They are going to be inundated with cases just seeing how many players have been affected.Keep us posted with your progress