My PvZ 2 progress disappeared.
After 5 years of progress my PvZ2 progress has been lost. Everything was fine Thurs. 2/29 and when I opened the game Friday 3/1, it started me over. I also no longer see my profile name, but my pla...
Forum Discussion
Have you registered your email with PVZ2 to earn gem reward before? If you have, then you can try either install the game on a different device or perform a re-installation your current device, and then do the same email registeration to recover your old game progress.
I have registered the email before and have already tried to reinstall the game. This did not work. I believe that EA will actually have to do something and restore the progress hopefully from a backup created before March 1st.
I see, when you re-install the game, normally, there should be an option to reload your old progres, were you not given a choice to select your previous saved progress after the ID conflict screen? If this did not happen, your only option now is to contact EA Help Center by clicking the link at the bottom of this page and seek further assistance.
I have already contacted EA Help Center, and they are pretty much useless. No resolution. I think I'm pretty much SOL.
