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Miracle_Tiank's avatar
2 years ago
Solved

New update is not available for my old device.

Hi guys,

I used my old ipad air to play PZ2. But the recent update needs to update system to OS 13.0. My ipad air can only update to OS 12.5.7. Is there way to solve this problem?  If not, I might give up the game. Because there is no way to collect gauntlets, gems and plants by advertisement. Thx.

  • Recent update upped a minimum hardware & OS requirement, if your hardware failed to meet the required standard, you will not be able to play certain game modes and most importantly, your almanac will not be updated to show the availability of the new plants.  However, your progress will be saved on the server so please note down (or screenshot) your player ID and register your email with the game if you have not yet done so.  This is to ensure your game save progress can be recovered in the future should you wish to play it again on a compatible device.

4 Replies

  • Recent update upped a minimum hardware & OS requirement, if your hardware failed to meet the required standard, you will not be able to play certain game modes and most importantly, your almanac will not be updated to show the availability of the new plants.  However, your progress will be saved on the server so please note down (or screenshot) your player ID and register your email with the game if you have not yet done so.  This is to ensure your game save progress can be recovered in the future should you wish to play it again on a compatible device.

  • eieio_31310's avatar
    eieio_31310
    Hero
    2 years ago

    Yes, the actual problem is that when the game is updated for it to work with the latest iOS (I think currently 17.4.x) many old systems either will be too slow or lack of support bandwidth from the old hardware, hence Apple has decided to stop the iOS update support on aging hardware,

  • @Miracle_Tiank Same. I'm on an iPad mini 2. Very frustrating! What actually changed in the game that really requires iOS 13? Nothing, I bet, and this is just planned obsolescence to get paying customers to spend more money on new devices.

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