Not getting plants I bought

@799mv0vq3r7y  This is a known glitch in the store.  You will need to contact EA Help and submit a case for Missing Content.

Also, until they fix the store glitch (whenever that may be - it has been going on since at least mid-May and it appears to have them stumped), it would be advisable that you make no attempts to purchase anything with real money (gems and coins are OK for now) - or else you may have to submit another case to request your Missing Content.

Until this glitch is fixed - the Daisy of Doom will block you from the store.  To get into the store - to get your daily prize and to purchase things only using your gems and coins (really, do not try to purchase anything using real world money - including additional gems and coins):

1.  close out of the game - force close it if you have to  (you just can't "get out of it" - you have to close the game.  In Android, minimize your games and swipe it closed.  Sorry, can't help with Apple.)

2.  turn on airplane mode - turn off wfi

3.  go into PVZ2 - you should get the generic splash screen - none of the hyped stuff

4.  go into the store - you should be able to get into the store - it has all the generic things for sale.  The "Earn Gems" and "Earns Coins" should be greyed out.

5.  Turn on wifi

6.  Start clicking the tabs until you get all of the store's contents.  You would be able to click the Daily Prize Pinata and any of the coins and gems pinatas.

Like I said, until this glitch is fixed, you won't be able to purchase any of the new plants that are coming along (unless you like submitted Missing Content cases to EA Help).  I really hope that once EA fixes this glitch (I'm hoping they can, because if not, I'm ditching this game I've played for YEARS), the open up all these plants (Pea Vine, Solar Sage, Inferno, etc) so that they can be purchased again since this perplexing glitch has gone one for MONTHS.

Better yet, give us all a free plant.  That would be something I could get behind.

Good luck!