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Penny’s pursuit crashes often in mid game. 2 chillis, boss levels only
Yep. From now on every penny pursuit boss game crashes. Feels like some specific swipe move on screen causes crash on my ipad air 4. Sad
- EA_Illium4 years ago
EA Staff (Retired)
Hey @frantasticorito Thanks for letting us know about this, can you try going through our troubleshooting games on iPad and iphone steps to see if this continues?
- @EA_Illium Now every gamemode crashes. Not only penny pursuit. Impossible to play like this. Sad but have to quit this game.
- EA_Illium4 years ago
EA Staff (Retired)
Hey Everyone!
Thanks for letting us know about what your seeing in PvZ, I am seeing similar reports of crashing happening on ipad with version 12.
I wanted to get some more information on this issue and I can share it with our team.
- Which device and OS version are you running into the issue on?
- Is there a secondary device you can try on?
- If so do you still encounter the issue, and which device and OS is it?
- Where and at what point are you seeing crashes happen at?
Thanks!
@frantasticorito @Mialoura18 @MAGICDAVESHROOM @StormyHeather11 @Locomotive_Prog
@EA_Illium, hi, its Meizu M8, Android version 8.1.0, the crashes happened at the last tournament of power vine, crashed like 3 - 5 times already. Currently, if i use my secondary device, it would cause some synchronization problem. Hope you could solve the issue soon 🙂. PS: and also the date for getting the daily reward of the month is one day delayed.
I have lost at least 100 gloom vine packets because Penny's Pursuit Zombies crashes in the last minute. I have tried closing the game and turning off my tablet. It really sucks all the enjoyment out of playing. I am not sure out to seek assistance other than through this forum. This is the only option I was given when I tried to open a case. I can't really send a picture since the game crashes .
Pvz2 Penny's Pursuit Zombies crashes more and more frequently. Android v7 tablet model SM T817V
Android v7, model SMT817V
I have noticed the crash happens when the Zomboss drops a bomb on the leftmost column. Hope this helps. Today the crash was on a one chili game.
I have found that my Penny Pursuit crashes if I access it through the Log. If I go to the PP directly from between Adventure and Arena, I do not have that problem. Recently my problem seems to be that I play the first level of PP, but when I go back, I have to play it AGAIN. It is like I never played it before. I know this because I recognize the game board set up. It is the set up with the Imp Pear as the plant to protect. I've played that first board a couple of times, because the next level has not unlocked.
I played Level 1 again this morning and now I'm showing Level 2 is unlocked.
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