Thanks for the reply.
If the same fault shows up on different devices, then this might be data corruption on your saved file fronm the server side. Please make sure you note down your player ID as you might need to contact EA help Center for assistance. It is also wise to register your email so it links to your progress if you have not yet done so this is becasue you are likely to have to re-install the game in the near future.
I have not much knowledge on Android so do not aware any check or workaround to get the data corrected but before you make any further attempts, please make sure you have sufficient back up to recover your account. Maybe some forum members here with Android experience can add comments and assist.