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Also I am trying to keep this topic in view so that it does not get buried amongst other topics.
Nothing yet. I’ve quit playing for now. I can’t get a straight answer from ea customer support. Just responses that tell me there is nothing that they can do. I would like an explanation as to why I lost all the content of my game, but don’t see one forthcoming. Years of progress lost, had all plants unlocked, all power ups unlocked, leveled up fairly high, most plants, including premium, M50 or more. EA offered to unlock ten plants, said that was the best they would do. Again, why would I resume playing and spending money on this game, or any EA game, if EA has demonstrated that they will not support their customers?
- 6 years ago
@dsnyd2013 I am in the same situation...there is no response after over 50-60 same responses from them now they stopped responding....Its just crazy.
Apple-like soft threatened me not to raise this with them, saying they won't take any action and they are not obliged to give any reason for this