Plants vs zombies 2 game progress lost
I have been playing plants vs zombies 2 for several years, last week I logged in, the game did an update and all my progress was lost. I’ve contacted support several times and can’t chat with anyone ...
Forum Discussion
I will take a screen shot my my player name, I don’t think I registered my email I don’t get emails about the game or rewards.
@ANilsson007 wrote:I will take a screen shot my my player name, I don’t think I registered my email I don’t get emails about the game or rewards.
IF you have not registered your email with your original account (the one with 7 years of progress) before, then the only people who can help to recover your account are the advisors as they have access to the server to correct errors on your account, BUT (and this is a big BUT) in order for the advisor to work on your account, they will need to know which account (identified by the unique player ID) to work on, this is the reason why the player ID is important.
In short, if you have not registered your email to link it to your PVZ2 account and you do not know your original player ID, then the chance to have your old account recovered will be very slim.