Hi.
I tried clearing the cache. My original game wasn't restored. I tried clearing the data as well. Didn't work either.
What was being restored were saved games that were just starting. Every time I clear the data, I get back the same set of saved games, just different user names. Once it was 1, then 11, then 2. But they are all in the same state (in the beginning of the game). I tried deleting these records, deleting data and restarting. Same results.
My device is sync'ed with my gmail account. In the past I've used this sync to let my wife restore her progress when she got her new tablet.
Is there a way I can check with google if they can help me retrieve my saved game? EA hasn't provided any help.