Forum Discussion

6 years ago

Solved

Plants vs zombies 2: screen freezes on phone 7P

Greetings. This is now my 3rd day of loosing streaks, battles, and parties. I cannot find a pattern. Sometimes the screen freezes in the middle of the game or just about to complete the battle. I ha...

EA_Blueberry
6 years ago
Hi, @oanHunter!

I know when a game freezes it can be a huge letdown, especially if you had great streaks going!

Have you tried the steps in this article I linked below or tried reinstalling the app to see if that helped boost performance? I'm not sure if you're playing the game with apps running in the background, but it's always advised to have all other apps closed down before playing a game to avoid stress on the device.

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

EA_Blueberry

Community Manager

6 years ago

Hi, @oanHunter!

I know when a game freezes it can be a huge letdown, especially if you had great streaks going!

Have you tried the steps in this article I linked below or tried reinstalling the app to see if that helped boost performance? I'm not sure if you're playing the game with apps running in the background, but it's always advised to have all other apps closed down before playing a game to avoid stress on the device.

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/