Plants vs. Zombies 2

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@StrawMom70 wrote:

I have been playing PvZ2 since it came out.  I have not been able to purchase anything in game for almost 2 years.  Also, I recently upgraded my Samsung phone and I have received messages the game is not able to accommodate the latest Samsung products. Is this why I can't make purchases, because I am on Samsung and not Apple?  Every time I log in it says it is trying to restore purchases followed by "Error. Unable to complete purchase. Please try again."

This is my favorite game.  Please help. 

Sharee Straw

[edit: email address removed]

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The Restoring Purchase bug might be an old bug resurfacing on Android with the latest update (see link below for more details)

https://answers.ea.com/t5/Plants-vs-Zombies-2/Latest-Updates-Discussions/m-p/13612966#M52110

However, I think if you received a message stating 'the game is not able to accommodate the latest Samsung products' then this is something different and more fundamental, practically it means the game detects the device you are using is either not compatible or not supported.