Forum Discussion
That didn't help at all, when I click my google account, it still didn't gave me my profile, although it restored my league...
This could be because I clicked that f*cking "force sync progress" button, which I HOPED would bring me the progress I lost.
Can you PLEASE help me with this situation? I dpn't know my profipe i.d., idk how to check it. I really need help...
If you set up pvz2 through your google play account then you should be able to sync with it to restore your lost profiles.
If that doesn't work then you will have to contact EA HELP CENTER (below) but they can't/won't help you without your player id number.
The "lost profile solution?" Thread might help.
- 7 years ago
That thread didn't said where can I get that i.d. number and how I can do that with already lost profiles. Can you please provide more information? Also, where I can write to EA HELP CENTER?
- MAGICDAVESHROOM7 years agoLegend
Firstly you should have screenshotted or written down your player id number which is found on the loading screen, little spanner🔧 (settings) then build version.
Every time you reinstall it tries to create a new player id and you have to tell it to find your old player id that has your lost profiles.
You don't write to EA HELP CENTER, you tap on "HELP CENTER" at the bottom of this page and email them and they promise a response within up to 2 days, which is why it's a lot better syncing with your Google play account as it only takes a few minutes.
- 7 years ago
I have made screenshot just now, but with my lost player profiles... Will ea center find and restore my account with my old profiles?