Progress lost after Christmas update

All my progress deleted after the Christmas update even though I am backed up to iCloud and signed in with my ID. This is ridiculous. Please restore people’s games. Stop blaming us for not having bac...

eieio_31310
1 year ago
Venting your anger here will not get your account restored, please contact EA Help Center again and be presistwnt, there should be an advisor who is knowledgable and be able restore your progress.

eieio_31310

Hero

1 year ago

Venting your anger here will not get your account restored, please contact EA Help Center again and be presistwnt, there should be an advisor who is knowledgable and be able restore your progress.

thorpster_va

1 year ago

Do you have the link? I am in the same position. I go to EA Help and can only access the chatbot. There is a giant banner stating that advisors can't restore my profile for unlinked accounts.

I've been playing since the game was released. EA never sent any notifications that my profile had to be linked. I linked mine with Apple's Game Center.

Forum Discussion

Progress lost after Christmas update

Featured Places

Plants vs. Zombies™ 2

Recent Discussions

Bugs

Birthdayz Event, Birthday Troglobites Mission

[UPDATE] Electric Blueberry not unlocking after 500 Arena crowns

PVZ2 on IOS , currency became negatives

PVZ2 Keep crashing