5 years ago
Progress lost
Today, when I open my PvZ 2 on my phone, i lost all my progress. For 4 years long I played on this game, but today all data look like I need to start from beginning. I try to uninstall and reinstall, but still the same.
Today, when I open my PvZ 2 on my phone, i lost all my progress. For 4 years long I played on this game, but today all data look like I need to start from beginning. I try to uninstall and reinstall, but still the same.
If you signed up to EA's email registration scheme then you can get them to send you a code to restore your account.
This takes about 5 minutes.
If you have the player id number associated with your old account written down or screenshotted then you can tap HELP at the bottom of the page and make out a missing content report.
This can take up to a couple of days.
A couple quick searches show an alarming number of people who have had this exact problem for several years, up to the last couple weeks.
You would think EA would be interested in making a game that doesn't suddenly erase all your progress from time to time. I've never played any other game that does that, in 35 years of gaming.
@emperorbailey Anyone who regularly reads this forum or the pvz subreddit should know about sudden data loss.
It's the players that just play the game that get caught out.