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Purreffect's avatar
Purreffect
3 years ago
Solved

PvZ 2 Crash on Startup

So I got a new Android phone, the Revvl 6, and when I try to open PvZ 2, it shows the icon then closes out. I have uninstalled/reinstalled, cleared cache and data, restarted my phone, talked with customer service, and did everything on the Troubleshooting Steps for Android.

Customer service didn't seem to know how to solve the issue, and they just directed me to the forums.

Is it an update that's crashing the game?

What would you suggest on how to fix the issue?

  • Purreffect's avatar
    Purreffect
    3 years ago

    So the only way for it to work is to factory reset the phone. I and someone else tried it and it worked. Though definitely be sure to back up EVERYTHING.

7 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @Purreffect Hey there, have you tried changing your type of connection as well - for example switching from 4G/5G to Wifi, or vice versa? You can also check the Play Store and search for the app there to see if there is an option to update it.
  • Purreffect's avatar
    Purreffect
    3 years ago

    Thank you for the response. I just attempted to change the network. I can't access 4G, however, but I got LTE, 3g, and 2g. My old phone was 4g.

    Are there any other suggestions?

  • Soulessblur's avatar
    Soulessblur
    3 years ago

    Any luck?

    Just bought the REVVL 6 today, having the exact same problem 

  • Purreffect's avatar
    Purreffect
    3 years ago

    So the only way for it to work is to factory reset the phone. I and someone else tried it and it worked. Though definitely be sure to back up EVERYTHING.

  • Soulessblur's avatar
    Soulessblur
    3 years ago

    I'm sure you've probably already tried it, to no avail, if you're asking about it online here.

    But just in case you didn't, I had the same issue with a new REVVL 6 I bought, and the only thing that ended up working was factory resetting it (despite the fact that it was brand new when I got it), then going through multiple updates and restarts to ensure the phone was 100% up to date BEFORE installing PvZ 2 even once. I don't know why, but it did the trick.

  • Purreffect's avatar
    Purreffect
    3 years ago

    Interesting how that worked. If I didn't already have stuff on my phone I'd factory restart it too.

    Well, thank you internet stranger for the advice!

  • TR3YV3N's avatar
    TR3YV3N
    2 years ago

    I know this post is old but another solution is to download an app called parallel space. I've been using it for a while and it works well.

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