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fv1toxh07r8l's avatar
fv1toxh07r8l
4 years ago

Pvz 2 Update Not visible

Hi I wanted to share a problem with Plants vs. Zombies 2 and its updates... So, plants vs. Zombies 2 says "in order to play arena or penny's pursuit, I have to update the game". So then I click the...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey Everyone, 

Thanks for letting us know what you are seeing with PvZ2 Mobile, I wanted to take a moment to confirm if everyone is still running into this issue? If so can you see if any of the following steps help?

  • Close the game and restart your device then relaunch
  • Check for OS updates, then check if you have any game updates or see if you can get in
  • Switch from Cell Data to Wifi (or vice versa), and ensure any VPN you have is disabled
  • Make sure your Date/Time are correct on your device

If you keep seeing this issue would it be possible to get the following information and I can pass this on to the team?

  • Device (OS version and Model)
  • Which version of PvZ2 do you have
  • The region you are playing from
  • PvZ Player ID (a guide to locating can be found here) 
929832FD3EEB's avatar
929832FD3EEB
4 years ago
@EA_Illium Im facing the same problem .
I followed all the steps that you have mentioned, but still facing same. Please help me
My ea I'd is- IFA52962-F885-4092-9087-929832FD3EEB

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