Forum Discussion

1 year ago

Solved

Pvz

Hi im platine PvZ on iphone and when i uninstalled and installed i lost all my progress (6month) Even that I paid anti ad, I was connected with Game Center I still have the achievements when I look m...

MAGICDAVESHROOM
1 year ago
@Riz667
If this is pvz2 then try the following, if this is the first pvz then EA provides a livechat option through the EA HELPCENTER.
https://help.ea.com/en/
If you signed up for EA's email registration scheme then you can get a unique code sent to your email address to restore your account from the backup servers.
This takes about 5 minutes.
If you have your player id number, you can contact EA HELP CENTER by tapping on help center at the bottom of this page.
Please note that EA can't/ won't restore an account without your player id number so please screenshot it and keep it safe.
If you have a new profile and can't get EA to recover your old one from the backup servers, they will add plants to your new startup account if you have proof of purchase from your purchase history.

Riz667

1 year ago

thank you, I have invoices for my purchases on the Apple store of parts packs etc. I don't know if we can find the account with that? And I have the ID numbers