Forum Discussion

Community Manager

Re: Account recovery plants vs zombies 2

Our support team may be able to assist. Use these steps to reach them:

Our EA Advisors will need your Player ID to help you. Try to have it ready so you can share it with the support team once in touch. 🙂

Thanks,

EA_Lanna

421369N
1 year ago
My problem is that I don't know account ID, but it is saved on google play account [edit: email address removed].
I remember, I had Pokra, Spear Mint, Pepper Mint, Fire Peashooter lv 3+. I also had 100 seeds for Winter Mint but not unlocked. I also remember almost unlocking Ice Bloom.
In almost all good-quality mobile games I play, recovering account is just log with Google Play and done. In pvz2 it is not like that
EA_Lanna
Community Manager
1 year ago
Hi @421369N,

I'm not sure if the account can be recovered with the Player ID but your best bet would be to check with support, just in case.

- EA_Lanna