Re: Ads are gone

@Perfume-shroom92This ad problem is coming on the heels of another problem. Certain types of ads wouldn't give me the reward after I watched them. Then those types of ads stopped appearing, and I figured they'd disabled them while they solve the problem. I wonder if this is just the culmination of the issue. If they use an inventory of ads, and they had to disable the ones that have stopped working, then it makes sense they'd run out.

Oh, and Missile Toe is an adorable Winter Plant. She's a Premium, so expect to pay cash for her. I know I'm prepared.

Right...so the ads in uk is also gone too. Was definitely there till like 11pm+ last night.

I'm in the UK🇬🇧 and I'm still getting ads as normal, perhaps we're on different servers.😀

Ok....this is ridiculous...all the ads are from the game 'cooking fever' which used to work but now seem to magically doesn't. And its driving me insane... For every 20 ads I clicked, only one will be something different to 'cooking fever' and that will work. I mean i can't spent the whole day clicking ads just to get the 1 in 20 that works... ☹️

Someone posting on reddit suggests you try clearing your cache.

https://www.reddit.com/r/PlantsVSZombies/comments/dp670l/if_youre_still_not_getting_ads_trying_clearing/?utm_medium=android_app&utm_source=share

Cache-clearing isn't always a magic cure-all. If only it was.

At any rate, ads returned on their own, though they're restricted to one format advertising cooking craze and that "choose an option to solve the problem" game that I don't even remember the name of right now.

Ad still no show!! Horrible!! Gone since 5 days, in Texas on Android 10, Pixel 2 XL ☹️

@avinashbr 

5 days seems awfully strange and I'm sure you've tried these steps below, but can you confirm these don't help?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

There was a similar ad issue for Android players on FIFA Mobile and this helps some players out:

1. Exit/Close the game first
2. Open Settings on your mobile
3. Search for Google settings (skip the second step if you have Google settings as icon in your widget area)
4. Open Google settings and then search for Ads
5. Open that and check for option to reset advertising ID
6. Click ok
7. Exit settings
8. Close the game from recently opened apps

@EA_Blueberry  

Is there a similar way to reset Ads ID on IOS?

I ask because there has been IOS players reported similar issue.

@eieio_31310 

Try going to Settings --> Privacy --> Advertising --> Reset Advertising Identifier.

Thanks @EA_Blueberry 

Thank you very much, that helped, @EA_Blueberry - at last for one ad.  Since I never had them working before - is it normal that I have to wait some time for another ad to appear? I used the one I had to earn gems, now I would like to earn coins and gauntlets, too.

It worked! Thank you!!!!

AWESOME! I had the same problem the past two days and would not accept that I could do ads all day every day and then it would just stop yesterday and today. Thank you so much, @EA_Blueberry  That post needs to be like shout from the rooftops, thank you again!

Fixed it for me!

It works! This should be pinned to the first page, saving time from reading all those region mumble and brexit.. its 2020 already XD.. mann I miss living in the UK